Select characteristics associated with the problem you are experiencing

SmartPTO System Level

Nothing happens after turning SmartPTO on

Hydraulics

Pump requested – indicator light turns red after “soft-start” period (Load Sense systems only)

Pump requested – indicator light is light turns blue

Armed LED not present, pump indicator light not present

SmartPTO pump fails to transition to operating speed when hydraulic functions are used.

SmartPTO pump fails to transition from operating speed to standby speed when hydraulic functions are not In use.

SmartPTO pump spins but does not create sufficient pressure to operate the system

SmartPTO pump works normally for ~ 1 minute after startup or after transitioning from the engine-drive PTO pump and then stops

SmartPTO pump runs normally for short periods of time, but loses power or stops after extended use

Battery / Electrical

SmartPTO battery won’t charge

SmartPTO battery discharges faster than expected

SmartPTO fails to maintain vehicle 12V battery charge level
(dead vehicle battery)

Touchscreen Display

Display screen turns blue while the system is on

Display screen turns off while the system is on

Error Messages & Warnings

System Warning Indicator

Telematics No Contact

Wrong I.D. Tag

Temperature Warning

Set Date and Time

Cycle Key

Turn Engine Off

Telematics

Telematics No Contact Error

No data coming through on the telematics gateway

Can’t connect to the system for remote troubleshooting

eAC System

Nothing happens after enabling eCoolPark

System turns on, but compressor doesn’t run

Compressor turns on, but air at the vent isn’t as cool as it should be

Truck-side AC system never cools as expected

Truck-side AC system cools fine at times and poorly at times